Set Up Your Team and Configure Your Workspace

Before you can invite teammates or start managing incidents, you need to set up your business profile and configure your incident management system (IMS). This page walks you through the full onboarding flow — from registering your business account to adding your first team members.

Onboarding flow

Create a Scrubbe account at app.scrubbe.com. During registration, select BUSINESS as your account type to unlock team management and IMS features.

If you select DEVELOPER as your account type, you will not have access to team invitations or IMS configuration. You can upgrade your account type at any time from your account settings.

Set up your business profile

Call the business setup endpoint to register your organization’s details. Replace the placeholder values with your actual business information.

PUT /api/v1/business/setup

{
  "businessName": "Acme Corp",
  "industry": "Technology",
  "size": "51-200"
}

curl --request PUT \
  --url https://api.scrubbe.com/api/v1/business/setup \
  --header 'Authorization: Bearer YOUR_TOKEN' \
  --header 'Content-Type: application/json' \
  --data '{
    "businessName": "Acme Corp",
    "industry": "Technology",
    "size": "51-200"
  }'

Configure your IMS

Set up your incident management system to control how Scrubbe handles alerts, notifications, and escalations for your team.

POST /api/v1/ims/setup

Request body

{
  "alertEmail": "oncall@acme.com",
  "slackChannel": "#incidents",
  "slaEnabled": true,
  "autoEscalate": true,
  "notifyOnCreate": true,
  "notifyOnResolve": true,
  "timezone": "America/New_York"
}

Field	Type	Description
`alertEmail`	string	Email address that receives incident alert notifications.
`slackChannel`	string	Slack channel name where incident notifications are posted.
`slaEnabled`	boolean	Enable SLA tracking for incidents.
`autoEscalate`	boolean	Automatically escalate incidents that breach SLA thresholds.
`notifyOnCreate`	boolean	Send notifications when a new incident is created.
`notifyOnResolve`	boolean	Send notifications when an incident is resolved.
`timezone`	string	IANA timezone used for SLA calculations and timestamps.

Once your IMS is set up, you can update any of these fields at any time:

PUT /api/v1/ims/config

To review your current IMS configuration:

GET /api/v1/ims/config

Invite team members

Send an invitation to each teammate you want to add to your organization. You assign their role and access permissions at the time of invitation.

POST /api/v1/business/send-invite

Request body

{
  "email": "teammate@example.com",
  "role": "ENGINEER",
  "accessPermissions": ["incidents", "postmortems"],
  "level": "Senior"
}

The role field controls what actions the teammate can perform across Scrubbe. The available roles are:

Role	Description
`SUPER_ADMIN`	Full access to all settings, billing, and team management.
`ADMIN`	Manage team members and configure IMS settings.
`MANAGER`	Oversee incident workflows and assign responders.
`ENGINEER`	Create and manage incidents.
`RESPONDER`	Respond to assigned incidents.
`VIEWER`	Read-only access to incidents and reports.

Use accessPermissions to restrict which resources the teammate can see, even within their role. For example, an ENGINEER can be limited to only ["incidents"] if you do not want them accessing postmortem data.

Teammate accepts the invitation

When your teammate receives the invitation email, they need to decode the invite token and then accept it.Decode the invite token:

POST /api/v1/business/decode-invite

Request body

{
  "token": "INVITE_TOKEN_FROM_EMAIL"
}

Accept the invitation:

POST /api/v1/business/accept-invite

Request body

{
  "token": "INVITE_TOKEN_FROM_EMAIL"
}

Once accepted, the teammate’s account is linked to your organization and they can log in with the role and permissions you assigned.

View your team members

To see a list of all members currently in your organization, including their roles and access levels:

GET /api/v1/business/get_members

cURL

curl --request GET \
  --url https://api.scrubbe.com/api/v1/business/get_members \
  --header 'Authorization: Bearer YOUR_TOKEN'

Only users with the ADMIN or SUPER_ADMIN role can view the full member list or send new invitations.

Get Started

Core Concepts

Integrations

Guides

Account & Billing

Set Up Your Team and Configure Your Workspace

Onboarding flow

View your team members

Next steps

API keys

Billing

​Onboarding flow

​View your team members

​Next steps

API keys

Billing

Onboarding flow

View your team members

Next steps